Shipping policy
(1) Processing Time (Made-to-Order)
Because our items are made-to-order, processing time usually takes 3–5 business days before shipment.
(2) Shipping Time & Method
After your order ships, estimated delivery time is:
• Standard Shipping: 5–8 business days
You’ll receive a tracking number once your order ships.
Note: Delivery times are estimates and may vary due to customs, peak seasons, weather, carrier delays, or other factors.
(3) Free Shipping Thresholds
• United States: Free shipping on orders $25 USD+
• United Kingdom: Free shipping on orders £19 GBP+
(4) Standard Shipping Fees (Orders Below Threshold)
• United States: $6 USD (orders under $25)
• United Kingdom: £4.5 GBP (orders under £19)
Shipping fees are shown at checkout before you place your order.
(5) Remote Areas / Non-Deliverable Regions
At this time, we do not ship to remote/extended areas. If your address is identified as a remote/extended area, checkout may be unavailable or your order may be cancelled and refunded.
If you’re unsure whether your address is eligible, please contact us before ordering: info@pawvow.com
(6) Duties & Taxes
Duties, import taxes, or customs fees (if applicable) may be charged by your local authorities. Unless otherwise stated at checkout, these fees are the customer’s responsibility.
(7) Contact
Email: info@pawvow.com