Shipping policy
(1) Processing Time (Made-to-Order)
Because our items are made to order, processing usually takes 3–5 business days before shipment.
(2) Shipping Time & Method
After your order ships, estimated delivery times are:
• United States: Standard Shipping — 5–8 business days
• United Kingdom: Standard Shipping — 3–6 business days
You’ll receive a tracking number once your order ships.
Delivery times are estimates and may vary due to customs, peak seasons, weather, carrier delays, or other factors.
(3) Free Shipping Thresholds
• United States: Free shipping on orders $39 USD+
• United Kingdom: Free shipping on orders £30 GBP+
(4) Standard Shipping Fees (Orders Below Threshold)
• United States: $4.99 USD (orders under $39)
• United Kingdom: £3.99 GBP (orders under £30)
Shipping fees are shown at checkout before you place your order.
(5) Remote Areas / Non-Deliverable Regions
At this time, we do not ship to certain remote or extended areas. If your address is identified as a non-deliverable area, checkout may be unavailable or your order may be cancelled and fully refunded.
If you’re unsure whether your address is eligible, please contact us before ordering: info@pawvow.com
(6) Duties & Taxes
Applicable taxes may be calculated and collected at checkout where required.
For international orders, customs duties, import taxes, or other fees may apply depending on the destination and local regulations. Any charges not collected at checkout may be the customer’s responsibility.
(7) Contact
Email: info@pawvow.com